Top » Catalog » NMIMS » 2018-April »

Rs.500.00

Business Communication and Etiquette-NMIMS Apr 18

Business Communication and Etiquette-NMIMS Apr 18

Business Communication and Etiquette

Must read before purchase: You must edit approx 10-20 percent answer for avoid copy case.

Note: We provide online mcq (multiple choice question) question bank for online exam and assignment help. Contact us for more information.

Q1) Share your most memorable interpersonal and intrapersonal interactions in the recent past at your workplace. Which principles govern interpersonal communication? (10 Marks)

 

Q2) As a customer relationship executive, it is your responsibility to convey the refusal of loan request to your loyal customer via a letter. What steps will you take while drafting the reply to ensure the customer continues to trust your services? (10 Marks)

 

Q3) You are the lead flight attendant on your aircraft. Your prime responsibility is to guide your crew to provide the best hospitality to the passengers so they prefer travelling with your airlines.

a) During greeting the passengers on board, two things are most important – eye contact and body language. What guidance will you provide to your crew on these important non-verbal behaviors? (5 Marks)

b) If your team encounters an irate customer travelling alone with a baby who has been delayed by 7 hours owing to flight cancellation, how will you communicate so that the customer feels comfortable? (5 Marks)

Quick Find
 
Use keywords to find the product you are looking for.
Advanced Search
0 items
Share Product

osCommerce Online Merchant Copyright © 2010 osCommerce
osCommerce provides no warranty and is redistributable under the GNU General Public License
Note: We provide all Solutions and Contents for Reference/Study purpose only.