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Enterprise Resource Planning-NMIMS-June-17

Enterprise Resource Planning-NMIMS-June-17

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Q1. Enlist the modules that are available in an ERP package. Elaborate on any three modules which can be used by fast food restaurants. (E.g. McDonald’s, KFC) (10 Marks)

Q2. Founded in 2000, BVC Resorts manages four time-honored resorts with outstanding recreational amenities. They are Blu Resort Temple Bay (Mamallapuram, TN), BVC Cecil (Shimla, HP), Vednata Spa Resorts (Rishikesh, Uttrakhand), and Park View (Goa). BVC Resorts have served as hideaways for Bollywood legends, inspirational retreats, captains of industry, and have hosted dinners for heads of state. BVC Management provides hands-on leadership and counsel in all facets of resort operations, with a relentless focus on service and bottom line efficiency. It’s a successful balance. BVC properties consistently receive high marks from guests, volumes of positive consumer press, and industry-leading margins and returns on owner investments. The aim of BVC Resorts is to make sure that their customers have the same experience across different properties. The company is looking for an ERP software that would help them with creating a unique experience for the customers, reporting, forecasting, consolidations, balance sheet account reconciliations, and various ad hoc reports. The monthly forecasts are especially important for hospitality companies in today’s economy, where consumer demand changes as quickly as gas prices and airline rates, and they are essential to setting room rates, marketing special offers, and maintaining margins across the fiscal year. The company continues to grow, adding prime resorts to its portfolio. What are the few factors that BVC Resorts must consider while selecting a vendor for their ERP implementation? (10 Marks)

Q3. a. With the help of an example of any organization in the ecommerce industry, discuss how ERP logistics package is used. (5 Marks)

Q3. b. Compare ERP and SCM with an example of a sports bat manufacturing company. (5 Marks)

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