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Operations Management-NMIMS Dec-16

Operations Management-NMIMS Dec-16

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Q1. Discuss in detail the importance of Product/Technological life cycles in Operations Management. How do organizations face the challenges of quick technological changes in product specifications as well as from customers’ requirements? Explain the same with reference to the Mobile industry, focusing in quick changes in product specifications as well as the changes in the technology used. (10 marks)


Q2. Explain in detail the various types of plant layout concepts that are available in operations management. Give examples on where each of these types can be employed respectively. Briefly explain a layout for a Retail store format, highlighting the good points and bottlenecks, if any. (10 marks)


Q3. Education is one of the top sectors of our country. It is also started to being identified as one of the business functions with many corporates starting their own educational institutes. However imparting quality education is a challenge for organizations from non-educational expertise. To understand and suggest roadmaps for the same, answer the following concepts

a. What are the 8 building blocks of Total Quality Management? Discuss how these 8 building blocks can be incorporated in a typical College setup for the objective of providing quality education. (5 marks)

b. Briefly explain the 5-s methodology of quality and discuss how the same can be applied to an educational institute. (5 marks)

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