Performance Management System-1st-2016-NMIMS

Performance Management System-1st-2016-NMIMS
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Q1. Ratan Modi is the Managing Director of Orange Mobile Solutions. The company has been growing rapidly since the past 5 years. Ratan now believes that innovation and competitive advantage will be the foundation for the organization’s future exponential growth. Ratan is exploring to implement the Balanced Score Card at Orange Mobile Solutions. Would you consider the Balanced Scorecard as an effective tool to drive innovation at Orange Mobile solutions ? How can the Balanced Scorecard enhance performance ? (10 marks)
Q2. Rishika is a new mother and has resumed work after maternity leave. She is struggling to cope with her work. The initial one year she barely managed to meet her targets. In Year- 2 the mid-year performance review process has just been completed and Rishika’s performance has dipped further. Her team members feel that she is pulling the team down and have asked the Team Leader Akshay to transfer Riskiha to another department. Akshay has faith that Riskiha can improve. He decides to have a coaching conversation to help Rishika to improve her unsatisfactory performance. What is the guidance you will provide to Akshay to ensure that he has a meaningful coaching conversation with Rishika and achieves a successful outcome. (10 Marks)
Q3. Ahuja Industries is in the construction business focusing primarily on the residential sector. The company has been in existence since 2009. The company functioned as a family run business and did not have an HR department till 2014. Mohan Khatri joined as HR Head in 2014 and commenced the journey with elementary HR practices. Mohan thinks the company is now ready to implement a Performance Management Process.
a) What are the challenges that Mohan may come across in implementing the Performance Management process at Ahuja Industries? (5 marks)
b) What proactive steps should Mohan take to overcome pitfalls in the Performance Management Process? (5 marks)
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