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Customer Relationship Management-2-NMIMS Solved Assignments

Customer Relationship Management-2-NMIMS Solved Assignments

Q1: Critically Analyze Customer Relationship Management in various banking operations (Retail banking, Net banking, Key account management) of your choice of bank, suggest problems and how to improve CRM Practices.

Q2: Suppose you are Marketing Head of Telecom Service Provider Company and you are facing challenge of high customer attrition. How will you work on your customer loyalty program of your company?

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1 x IMT-01: Management Process and Organization-MT2
1 x IMT-74: Managing Human Resource in Global Environment-MT2
1 x IMT-63: Group Dynamics & Managing Change-MT1
1 x IMT-68: Labor Law-MT1
1 x IMT-17: International Marketing-MT2
1 x IMT-17: International Marketing-MT1
1 x IMT-49: Business Ethics-MT1
1 x IMT-03: Marketing Research-MT2
1 x IMT-87: Risk Management-MT1
1 x IMT-83: Retail Sales Techniques-MT1
1 x IMT-24: Quantitative Techniques-MT2
1 x IMT-55: Total Quality Management-MT2
1 x IMT-93: Different Types of Attacks-MT1
1 x IMT-23: Inventory Management-MT1
1 x IMT-54: Business Law-MT1
1 x IMT-55: Total Quality Management-MT1
1 x IMT-86: International Financial Management-MT1
1 x IMT-135: Marketing Management-I-MT1
1 x IMT-09: Security Analysis & Portfolio Management-MT1
1 x IMT-76: Industrial Marketing-MT1
1 x IMT-12: Human Resource Management-MT2
1 x IMT-72: Rural Marketing-MT1
1 x IMT-14: Organizational Structure & Behaviour-MT3
1 x IMT-15: Production & Operation Management-MT3
1 x IMT-01: Management Process and Organization-MT1
1 x IMT-10: Business Communication-MT2
1 x IMT-40: Marketing Management-MT2
1 x IMT-50: Consumer Behavior-MT1
1 x IMT-59: Financial Management-MT3
1 x IMT-73: Export Planning & Procedure-MT1
1 x IMT-51: Manufacturing Strategy-MT1
1 x IMT-19: Indian Foreign Trade-MT2
1 x IMT-20: Managerial Economics-MT2
1 x IMT-20: Managerial Economics-MT3
1 x IMT-99: Production Planning & Control-MT1
1 x IMT-05: Advertising & Sales Promotion-MT1
1 x IMT-82: Retail Shopper's Behaviour-MT1
1 x IMT-94: Network Security Threats Attacks and Loopholes-MT1
1 x IMT-56: Strategic Management-MT1
1 x IMT-30: Sales and distribution management-MT1
1 x IMT-12: Human Resource Management-MT3
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